by Ashley Bingham | Sep 11, 2019 | BREAKING NEWS, News Slider
As many students have noticed over the past week, Starbucks has had a shortage of their goods and supplies, including flavors, cup sizes and more. This has not only caused frustration with students but also with staff and management at Starbucks. Many students were impacted by this shortage, and several questioned why this was happening. “It’s so frustrating!” exclaims Katrina Hughes, a frequent customer at the University’s Starbucks. “I’ve started going to ABP to get my coffee in the morning just because it’s cheaper, and they actually have things.” The General Manager and Operations Manager of Food Services, Wolcott Fary and Anthony Bates, explain the situation, and why the shortage occurred. “It’s all about supply chain,” says Fary. Starbucks was due to have a delivery last week but didn’t receive anything until this past Tuesday, the 10th. This caused management to scramble for solutions, including borrowing from other local Starbucks companies, as well as utilizing the other food services on campus. However, this was only a temporary solution. In the meantime, management wants to compensate for students who were affected by this shortage. Bates, along with other management, have decided to print out vouchers for the students who were affected by the crisis, and is allowing Starbucks to hand them out to those they recognize as were affected. They note that service recovery is vital to them, and want to acknowledge the students’ frustration. “We try to do things that really do show that we’re partners…our job on campus is to take care of the students; that’s the only reason we’re here,” Fary says. Fary and Bates also acknowledged...
by Mignonne Bryant | Mar 31, 2015 | News Slider
While traveling several years ago, Lipscomb president Randy Lowry ran across an Au Bon Pain and wanted to bring it to campus. That idea became a reality at the cafe’s grand opening this Tuesday. “We finally got to the point of having the place, having the time, having Sodexo’s support and having this little French cafe,” Lowry said. The grand opening of Au Bon Pain brought in a wave of students to the newly renovated portion of the Student Activities Center. Festivities included free food samples, games like corn hole and spike ball and a raffle for Predators tickets, food coupons, reusable cups and more. The cafe has been popular since it opened on limited hours last week. “It’s a perfect location for folks to be able to come over and spend some time relaxing in the dining area,” said Wolcott Fary, Sodexo general manager. “In conjunction with the Student Activity Center, it’s a powerhouse punch.” Au Bon Pain offers a wide variety of options including hot and cold sandwiches, pastries, coffee, soups and salads, plus a large seating area for students to socialize or do homework. “It’s very popular,” junior Lindsey Lang said. “The salads are on point, so they’re really delicious, and so far the pastries I’ve had are pretty good.” Lang said the wait to get her sandwich one day was long, but it was worth the wait. Sophomore Zack Eccleston said he loves the new cafe and bakery. “I love that it’s actually kind of a full service restaurant at Lipscomb, and it’s really, really good,” Eccleston said. One popular item among students is the reusable cup. Once...
by Erin Turner | Mar 21, 2015 | News Slider
While most students were away for spring break the inside of Au Bon Pain began taking form as employee training started. Lipscomb dining manager Wolcott Fary said Au Bon Pain will have two opening dates — an opening for staff to begin training and the grand opening, which will take place Tuesday, March 31 following Chapel. The new cafe and bakery located in the Student Activities Center will open on limited hours of operation Monday, March 23. Once Au Bon Pon has officially opened, its normal hours of operation will be 7:30 a.m. to 7 p.m. Photo gallery by Erin...
by Colleen Casner | Jul 14, 2014 | News Slider
Lipscomb’s Auntie Anne’s Pretzels is no more, paving the way for a new campus dining option. The famous pretzel chain’s campus location has closed, allowing new dining spot Au Bon Pain to open in the lobby of the Student Activity Center, according to Wolcott Fary, General Manager of Lipscomb Dining Services. Fary says that in order for Au Bon Pain to open up shop, another on-campus dining location had to close. Auntie Anne’s was chosen because it had not appealed to Lipscomb students as much as the dining office had expected. Overshadowed by more popular student center offerings such as Chick-fil-A and Starbucks, Auntie Anne’s was not making much of a profit on the few pretzels it sold. The pretzel stop opened in 2012 and was located in the Bennett Campus Center. With a menu featuring hot and cold sandwiches, salads, coffee, fresh-baked bread and pastries, smoothies, different kinds of soup and entrees ranging from pasta to Indian dishes, Au Bon Pain’s large selection will make this new addition second only to the dining room for the number of food options. A health-conscious chain, Au Bon Pain focuses on creating healthy foods from quality ingredients. It posts the ingredients in all of its foods on its website. The franchise’s second location in Nashville, Au Bon Pain will feature extra seating to accommodate students in a larger SAC lobby. Au Bon Pain will be open from 7:30 a.m. to 7:30 p.m. Starbucks renovation to begin later in the month In the meantime, Starbucks is getting a new look with a renovation later this month. The back wall and counter will...
by Aaron Schmelzer | Oct 30, 2013 | News Slider
Lipscomb Dining may not be promoting any new restaurants or redesigns for the fall semester, but a few developments here and there have solidified the idea that campus’ dining department is always open to change. Dining General Manager Wolcott Fary says that not much is different at the Bennett Campus Center food court this semester, but he did have a few updates to share. For example, popular dining spot Far East Fusion has undergone a few adjustments. “It used to be that they would pack everything into a bowl, stick it in the window and that would be it,” Fary said. Fary said that he supplied Far East Fusion with new steam equipment to freshen the food. He also explained that the restaurant will now serve fresh food, and the students can order what they want. Because of this change, business for Far East Fusion has doubled, according to Fary. While Blue Coast Burrito and Papa John’s have only utilized occasional specials, Chick-fil-A has added new salads. But, one item that won’t be arriving at Chick-fil-A anytime soon are the legendary milkshakes. Fary said that because the Chick-fil-A at Lipscomb is technically an express store, the corporate office decides what should be served at express stores. Therefore, unless the corporate office includes milkshakes in the express restaurants’ menus, the well-loved dessert won’t be coming to campus. Fary said that Zebi is doing fine, but Auntie Anne’s has slowed down measurably from last year’s hype. He hopes to get the snack spot back to the fever pitch that it saw during the first few months of business. “I think that we’ve got...
